How will eBUY ship my order?
For shipment within the Philippines, we normally deliver by LBC, 2GO (Aboitiz Express) or by any other private courier and delivery services. Some of the items sold by eBuy Philippines are delivered FREE-OF-CHARGE within Metro Manila except for some extra bulky items such as home appliances and furniture. We do not accept COD orders. Shipmens to Visayas and Mindanao excludes some bulky items like refrigerators and furniture, perishable goods like food baskets, and breakable vases in flowers gifts which are airshipped in gift box only. All orders are shipped within 24-48 hours after the order has been processed and approved.
Does eBUY ship internationally?
We ship everywhere in the world, except for a handful of countries that don't have a reliable delivery service due to war, civil unrest, or other emergency conditions. However, our merchandising program would require shipments outside the Philippines for Proudly Philippine-made Products only such as handicrafts, shellcraft, fibercraft, bamboocraft, rattan furniture and other exportable products made of native materials in the Philippines. Bulk orders require Philippine export permits/custom clearances and may require International Letters of Credit. Shipments are either airfreight or seafreight .
For shipments of small gift items or sample product from PROUDLY PHILIPPINE MADE section, we will deliver by Air Parcel or Surface Parcel Post. We will deliver international orders via UPS, SKYNET, DHL or FEDEX by special arrangement. Please let us know your requirements in the "Special Instructions" box that appears on your screen during the checkout process.
How much does shipping cost and how long does it take?
Courier Service: We use a number of different couriers because each has strengths in different parts of the Philippines or the world. For local deliveries via LBC or 2 GO (ABOITIZ Express). Shipping cost is shown in the shopping page, when you click the pull down menu option for delivery.
International Shipping: eBuy Philippines handles online orders of products shipped from USA to anywhere in the Philippines. Contact email@example.com if you need information.
International shipments of bulk orders from PROUDLY PHILIPPINE-MADE section for export to other countries require special shipping arrangements with eBUY Philippines. International Letters of Credit may apply in some cases.
Can I have parts of my order shipped to more than one address?
Everything in a single order must be shipped to the same address. If you want items shipped to separate addresses (as gifts, for example), you'll need to place a separate order for each address.