Shipping Information

How will eBUY ship my order?
All products from this online store are for delivery within the Philippines only.  If you are ordering this product as a gift, you must write the complete name, address and contact number of your gift recipient in the Philippines.

We normally deliver by LBC Express or  2GO (Aboitiz Express).  We do not accept COD orders. Shipmens to Visayas and Mindanao excludes some bulky items like refrigerators and furniture, perishable goods like food baskets, and breakable vases in flowers gifts which are airshipped in gift box only.  .

Does eBUY ship internationally?

We ship everywhere in the world for some products that are available for shipment internationally like Charantia Tea, Imarflex Hot Dog Griller, Vita Plus, etc.

How much does shipping cost and how long does it take?

Shipping cost is shown in the shopping page, when you click the pull down menu option for delivery.

All orders are shipped within 24-36 hours after the order has been processed and approved. When the package is dispatched to LBC Express or 2Go, the package usually arrives during the next 24 hours except for some unforeseen events (transport strike, earthquake, typhoon, etc.)

Can I have parts of my order shipped to more than one address?

Everything in a single order must be shipped to the same address. If you want items shipped to separate addresses (as gifts, for example), you'll need to place a separate order for each address.

Do you deliver during weekends and holidays? 
Your orders may be delivered on a weekend or a holiday depending on our courier's availability. You will be notified should your order be delivered outside of business days.

How can I know the exact date and time of delivery?
Our courier service is unable to provide the exact date and time of delivery however we can assure you that your order will be delivered within our promised delivery time frame.

How do I track my order status?
You can track your order online 24/7 by following these steps:

1. Go to

2. Upon successful Sign In, you will be directed to your My Account

How do I track my order?

Tracking information from our third party couriers will be available after 12  business hours after your order has been shipped out.  LBC Express Delivery.

Contact for any further assistance.

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Price Ranges
Shipping Rates

For areas within Philippines only

Metro Manila
US$ 6.00

See areas covered

Outside Metro Manila (Luzon Areas)
US$ 9.00 (Gift Box only)
5-6 days delivery

Provincial Delivery
US$ 15.00 / 10kg max.
(Gift Box only)

Appliances & Oversize Items
US$ 45.00 / 10kg max
US$ 90.00 /40kg max
(Add US$ 1.60 per additional kg)
6-7 days delivery